PRISSY PEACH BOUTIQUE

FREQUENTLY ASKED QUESTIONS

For any questions, comments or concerns you have, we are here to help. Below are some FAQs that might help, otherwise please email info@shopthepeach.com or call us at +1 859 382 7611.

General Questions

I am shopping for a gift. Do you provide gift receipts?

Yes we provide gift receipts when requested as a complimentary service. Please call to make sure we are aware of your request.

What time does my order have to be submitted by in order to ship out today?

Our normal turnaround time is 1 business day with the exception of weekend purchases. All orders placed on Saturday or Sunday will be shipped out the following Monday.

I found an item I would like to purchase however my size is not showing up.

Unfortunately that size or item is more than likely sold out. We do occasionally reorder popular items from time to time so feel free to contact us to confirm the item is sold out and find out if we may be placing a new order.

Payment Options

What payment methods do you accept?

Credit Cards

We accept all major credit cards.

We do not accpet checks or money orders.

PayPal

Use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

Store Credit and Gift Certificates

Of course, you can also use store credit or a gift certificate / gift code. Each gift certificate carries a gift code you can easily enter when completing checkout. Click here to find out more about gift certificates. They NEVER expire and may be combined with promotions and rebates.

Payment Security

All transactions submitted to use are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. We are committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

How is tax calculated in my order?

Orders shipping to Kentucky will be charged sales tax.

Hoy much does shipping cost?

Orders over $99 ship free. Orders $99 or less cost 5 dollars for shipping. Alaska and Hawaii may be additional.

Returns & Exchanges

What is your Return and Exchange policy?

Items must be returned in new, unworn, and unwashed condition with tags attached within 10 days of delivery to you. You must contact us within 10 days of receopt and prior to return of the item in order to obtain approval. Buyer is responsible for return shipping on the item.

What if my item doesn't fit?

The same policies exist as for Returns and Exchanges.

What if my item is a gift?

Please contact us.

Size Guides

How do your items run size wise?

All of our items vary from piece to piece.

What if my item doesn't fit?

The same policies exist as for Returns and Exchanges.

What if my item is a gift?

Please contact us.

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